Customer was unhappy with their large-brand guest WiFi filtering service. They chose Rawstream DNS to provide security and adult filtering across all 2,400 locations in the Continental USA, serving hundreds of thousands of visitors daily. They have remained a Rawstream customer ever since.
The customer is a fast growing fast-food chain in the United States. They have quickly climbed from 10th place to top 3 with over $11 billion in annual sales, serving tens of millions of customers. Brand matters to the customer and being family-friendly is a core part of the brand.
Given the impact on its family-friendly brand and the legal costs the customer evaluated a number of competing solutions.
The customer is a Fortune 500 company with a very popular consumer brand, and the evaluation was very competitive with a large number of vendors, including all major cybersecurity vendors, submitting proposals. Rawstream was the winning vendor.
Rawstream was rolled out quickly across all 1,900 locations back in 2016. Today, Rawstream is deployed at over 2,400 Restaurants securing and maintaining a family-friendly environment for hundreds of thousands of daily visitors.
The customer has been Very Happy With Our Service – the service has been very reliable with zero downtime, a great guest experience, and a successful resolution of the issues related to illegal content. The customer has extended their relationship with Rawstream for five years in a row.
A great product, With 100% Uptime. We help our customers be successful and delivering a great service is at the heart of what we do.